Salesforce

San Francisco,  CA 
United States
http://www.salesforce.com

• Booth: 4239, 939, MR3036, MR3038, MR3039, MR3040, MR3042, MR3044, MR3046, MR3048, MR3050

Salesforce is the #1 AI CRM, bringing humans and AI agents together, unlocking and unifying data, and activating your Shopper 360 on one platform. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help retailers connect with customers in a whole new way. Acquire profitable customers faster with unified, real-time data. Scale personalization and growth with Agentforce, built for retail. Boost loyalty with connected experiences across marketing, commerce, and service delivered with the #1 AI CRM. Salesforce is democratizing AI agents for retailers of every size and industry, so every business can embrace a workforce without limits. Our low-code, open, and secure platform helps retailers build and customize Salesforce quickly, so they can safely scale AI-powered work to every customer and employee experience, transforming their business.

 Press Releases

• Salesforce Acquires PreditSpring (Dec 09, 2024)

  Salesforce has acquired PredictSpring, a modern retail Point-of-Sale (POS) software vendor built natively in the cloud.

  PredictSpring enables Salesforce to provide a unified omnichannel platform spanning digital and physical channels. PredictSpring complements existing Customer 360 capabilities and bring Salesforce’s technology further into the physical store. 

  PredictSpring’s Cloud POS solutions enable store associates to engage shoppers and complete transactions from anywhere in the store via a mobile device. In addition to Cloud POS, the store solutions include Clienteling, Endless Aisle, Store Fulfillment, and Store Operations capabilities that empower store associates and streamline and personalize the shopping experience across physical and digital touchpoints.

  “Consumers demand a retail experience that seamlessly blends physical and digital shopping,” says Jeff Amann, EVP, Salesforce Industries. “The combined talent, resources, and innovation of Salesforce and PredictSpring will empower brands and retailers to drive frictionless and personalized engagement across all touchpoints.”