x-hoppers

Columbus,  OH 
United States
https://www.x-hoppers.com/

• Booth: 1805

x-hoppers is a complete retail communication solution that combines wireless headsets, a robust cloud-hosted communication system, QR code call points and AI-powered features to improve the in-store customer experience. Powered by Wildix, a global UCaaS leader with 20 years of industry experience, x-hoppers connects shop floor assistants to one secure channel where they can instantly collaborate and receive incoming calls and notifications, including AI-driven theft-detection alerts, streamlining processes and reducing shrink. With over 250 integrations, including an AI knowledge-on-demand assistant, x-hoppers cuts training time in half and empowers shop assistants with all the tools they need to provide an outstanding in-store experience. For more information, visit www.x-hoppers.com.

 Show Specials

• How well do you know your store? (Jan 01, 2025)
  Live demo to discover how x-hoppers’s smart in-store communication system helps you boost operations

  📍 Booth #1805

  
  You know your store's KPIs inside and out, but do you know what customer and employee behavior is driving those numbers? Join us for a live demo and discussion to discover how x-hoppers’s smart in-store communication system helps you boost operations by providing insights into:

  • frequently asked questions
  • knowledge gaps
  • theft hot-spots

  Sign up here: www.x-hoppers.com/event/nrf-2025-retails-big-show
   

  🕐 Time: Sunday, 2 PM — Monday, 2 PM — Tuesday, 11 AM

• Helpful from day one: How to speed up onboarding (Jan 01, 2025)
  Live demo to discover how x-hoppers’s smart in-store communication system speeds up onboarding
  📍 Booth #1805
  
  Training a new store associate usually takes weeks, months — and sometimes even years. But what if they could answer customer questions correctly from day one? Join us for a live demo and discussion to discover how x-hoppers’s smart in-store communication system speeds up onboarding by providing:

  • access to knowledge-on-demand
  • support for new and lone workers
  • insight into employee performance

  Sign up here: www.x-hoppers.com/event/nrf-2025-retails-big-show
  
  🕐 Time: Sunday, 2 PM — Monday, 2 PM — Tuesday, 11 AM

 Press Releases

• AI-Powered Retail Communications Solution (Jan 01, 2025)

  x‑hoppers Launches Groundbreaking AI-Powered Retail Communications Solution
  
  Pioneering Platform Blends Wireless Headsets, Smart Call Points and AI to Revolutionize Retail Operational Efficiency and Customer Experience

  Exiting its beta phase, x‑hoppers, a pioneering provider of retail communication solutions, today announced the launch of its AI-fueled platform in the United Kingdom and the United States. The solution combines wireless headsets, smart call points and advanced AI capabilities, setting a new standard for retail operations and enhancing the customer experience.
  
  Key Capabilities of x‑hoppers include:
  
  Unified Retail Communication Ecosystem

  • Seamless Integration
  • Advanced AI Features

  Advanced Security and Personalization

  • AI Theft Detection
  • Voice Footprint Recognition
  • Analytics and Reporting

  Employee Empowerment and Customer Engagement

  • AI Assistant
  • Enhanced Customer Experience
  • Comprehensive Connectivity

  Learn More www.x-hoppers.com/news/ai-powered-retail-communications-x-hoppers-launch

 Products