Zipline

San Francisco,  CA 
United States
http://getzipline.com
  • Booth: 5157, MR6979

Zipline is how best-in-class retailers bring brand strategies to life in stores. An AI-powered platform for operational excellence, Zipline brings together frontline communications, task management, resources, learning, insights, and more – so everyone feels connected to the brand and inspired by their work. The company has an NPS of 90 and was named to the Inc. 5000 list of fastest growing private companies. CBInsights ranked Zipline as one of the 100 most promising B2B retail tech companies. Today, more than 100 brands like Sephora, Bath and Body Works, The Fresh Market, and AEO, Inc. depend on Zipline to align and empower their store teams worldwide.


 Press Releases

  • After a successful beta program featuring best-in-class brands like American Eagle Outfitters, Alo Yoga, and American Signature Furniture, Zipline’s Learning module is now available to all retailers seeking to improve frontline onboarding and training.

 Products

  • Zipline Core (Communications & Task Management)
    A unified platform for operational excellence, Zipline brings together frontline communications, task management, resources, insights, and more, so everyone feels connected to the brand and inspired by their work.
    • Create and distribute the right information to the right employees at the right time, understand who’s reading what, and receive real time feedback from frontline workers as you roll out key business initiatives.
    • By making task management easy and intuitive, Zipline frees up time and gives frontline workers confidence that they are focusing on the most impactful work. No more sifting through emails or creating to-do lists.
    • Surveys allow communication teams to gather feedback from frontline workers about communication quality, current initiatives, and general satisfaction that can flex with the most complex org charts.
    ...

  • Zipline Resource Library

    With Zipline’s consumer-grade search teams can immediately pull up accurate information in seconds without memorizing a complicated folder structure.

    • Search that actually works
    • Document management
    • Evergreen content
    • Localized results
    • Content reactions 👍/👎
    • Surface externally hosted content
    ...

  • Zipline Assessments

    What good are store standards if you can’t track them? Assessments gives you a window into your stores’ compliance, so you have peace of mind that your teams are executing correctly.

    • Digitized
    • Approval workflows
    • Conditional logic
    • Image attachments with annotation
    • Signatures
    • Automatic email notifications when submitted
    ...

  • Zipline Learning

    Redefine learning by offering fast, engaging, and accessible learning experiences directly from the sales floor via any mobile device. Empower your employees to learn at their own pace and in their preferred environment.

    • Native authoring tool
    • Design comprehensive learning journeys 
    • Create snackable microlearning content
    • Host SCORM files and externally generated content
    • Assign training materials to individuals, roles, or teams
    • Gauge learner progress with quizzes and surveys
    • Create, assign, and track employee certifications 
    • Track progress with reporting for HQ and store leaders
    ...

  • Zipline Conversational AI ("Zippy")

    Zippy is your trusted conversational AI companion designed to provide frontline teams with rapid and dependable answers to their most pressing questions during their shifts.

    • Interactive conversational AI interface
    • Automatic data ingestion process
    • Personalized answers
    • Response reactions 👍/👎
    • Avatar and name customization
    • Resource citations 
    • Combine information from multiple sources into a single answer
    ...