WorkJam

Montreal,  QC 
Canada
https://www.workjam.com/
  • Booth: 4565, MR4584

WorkJam is the world’s first digital frontline workplace, connecting the entire retail workforce to work in perfect harmony. WorkJam is the ultimate frontline solution to streamline operations, boost productivity, and foster engagement—an all-in-one, flexible platform built to scale with your business. Our modules are finely tuned to offer the five essential pillars of frontline work: Task Management, Communications, Employee Learning, Early Wage Access, and Flexible Scheduling. Whether you need a single module to solve today’s challenges or plan to expand your capabilities over time, WorkJam keeps it simple: Start with what you need now, and add more as your business grows.


 Press Releases

  • WorkJam and JCPenney will share insights on empowering frontline workers at NRF ’24: Retail’s Big Show in New York City. WorkJam CEO Steven Kramer and JCPenney CHRO Andre Joyner will discuss how JCPenney uses WorkJam’s super app to enhance associate engagement and retention, proving the company is an employer of choice. With historically low U.S. unemployment, retailers like JCPenney are seeking innovative ways to support and retain their frontline workforce. The session will highlight JCPenney’s strategy to provide scheduling flexibility and early access to earned wages, addressing key challenges faced by associates. This partnership positions JCPenney as an industry leader, and NRF ’24 attendees can learn more by visiting WorkJam’s booth following the presentation. 
  • In a recent Retail Remix podcast, WorkJam’s CRO, Will Eadie, shared valuable insights on how smart workforce management solutions act as a force multiplier for customer experience (CX) in large retail operations. Eadie discussed how empowering frontline employees through these tools can transform CX by boosting engagement, streamlining operations, and enhancing training. His approach highlights the importance of providing frontline workers with the right resources to excel, ultimately driving long-term business success. Discover Eadie’s strategies and how they can elevate your CX by listening to the podcast for expert perspectives on optimizing your workforce. 
  • WorkJam has been honored with the “Overall Workforce Management Solution of the Year” award in the 2024 RetailTech Breakthrough Awards. Recognized for its innovative approach, WorkJam stands out as the ultimate solution for tackling the complex challenges faced by large frontline workforces. The platform’s all-in-one super app integrates real-time communications, personalized training, task management, and flexible scheduling, dramatically enhancing employee engagement and operational efficiency. This award highlights WorkJam’s commitment to empowering frontline workers and revolutionizing workforce management. As consumer behaviors evolve, WorkJam’s groundbreaking technology is setting a new standard for retail excellence. 

 Products

  • Employee Communication

    WorkJam has finely tuned the ultimate ensemble of product modules for your digital frontline workplace: Communications, Task Management, Learning, Flexible Scheduling, and Early Wage Access. Powered by AI, WorkJam’s Target Audience Engine ensures only the correct people are targeted in any module through the app — making administration easier and more effective. Start with the module to solve your business challenges today, and then turn on other modules on as your needs grow.  

     

    Communications Module: In industries where rapid and clear communication is crucial, WorkJam’s Communication module excels. It facilitates seamless communication between HQ, managers, and frontline workers through direct messaging, announcements, channels, and group chats. This promotes collaboration, clarity, and prompt information sharing, all within a social media-like interface. You can customize all modules to meet your brand standards and set the desired company tone.  

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  • Task Management

    WorkJam has finely tuned the ultimate ensemble of product modules for your digital frontline workplace: Communications, Task Management, Learning, Flexible Scheduling, and Early Wage Access. Powered by AI, WorkJam’s Target Audience Engine ensures only the correct people are targeted in any module through the app — making administration easier and more effective. Start with the module to solve your business challenges today, and then turn on other modules on as your needs grow. 
     

    Task Management Module: WorkJam provides a single point of truth for efficient task assignment, tracking, and completion. Intelligent, automated workflows ensure workers stay productive with detailed reporting capabilities, including video capture and images for approval and verification. Add the Task Connect sub-module to complete steps of a task from any other system in WorkJam. This transforms task management from a mundane chore into a streamlined process driving operational excellence.  

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  • Employee Learning

    WorkJam has finely tuned the ultimate ensemble of product modules for your digital frontline workplace: Communications, Task Management, Learning, Flexible Scheduling, and Early Wage Access. Powered by AI, WorkJam’s Target Audience Engine ensures only the correct people are targeted in any module through the app — making administration easier and more effective. Start with the module to solve your business challenges today, and then turn on other modules on as your needs grow. 

     

    Learning Module: You can target training to the specific needs of each individual making training more powerful and engaging. The app has multilingual support and can contain SCORM, content, external links, images, PDFs, PowerPoint, Word, and Excel formats for flexible course creation. Courses can also be shared with franchisees, has multiple fencing options to limit off-the-clock participation, and you can set required completion dates or number of days to complete training.  

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  • Flexible Scheduling

    WorkJam has finely tuned the ultimate ensemble of product modules for your digital frontline workplace: Communications, Task Management, Learning, Flexible Scheduling, and Early Wage Access. Powered by AI, WorkJam’s Target Audience Engine ensures only the correct people are targeted in any module through the app — making administration easier and more effective. Start with the module to solve your business challenges today, and then turn on other modules on as your needs grow. 

     

    Flexible Scheduling Module: WorkJam augments and extends your WFM to bring harmony to scheduling. Employees can view their schedules, shift swap five different ways, and broadcast open shifts to co-workers in the same location, or neighboring locations. Create an Open Shift Marketplace for an on-demand labor pool to improve staffing accuracy and lower costs. This flexible approach fosters a harmonious work-life balance and frees up managers’ time to focus on higher-value activities.  

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  • Early Access to Earned Wages with ExpressPay

    WorkJam has finely tuned the ultimate ensemble of product modules for your digital frontline workplace: Communications, Task Management, Learning, Flexible Scheduling, and Early Wage Access. Powered by AI, WorkJam’s Target Audience Engine ensures only the correct people are targeted in any module through the app — making administration easier and more effective. Start with the module to solve your business challenges today, and then turn on other modules on as your needs grow. 

     

    ExpressPay Module: ExpressPay, WorkJam’s Early Wage Access solution, offers employees instant access to their earned wages, promoting financial stability and peace of mind. This enhances employee satisfaction, significantly increases retention rates, and lowers hiring costs by creating a loyal and engaged workforce.  

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