Verint® is a leader in customer experience (CX) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use our open platform, AI-powered bots, and best-of-breed applications to deliver measurable business outcomes across the enterprise.
With Verint, organizations can see their brand through the eyes of their customers by automatically collecting data on customer intent, experiences, and feedback across stores and channels, then applying AI to extract insights for increasing and retaining in-store traffic and prioritizing actions to personalize and enhance CX. By leveraging this insight, brands can staff more effectively, deliver better experiences across channels and stores, and boost customer satisfaction and retention while simultaneously lowering costs.
Organizations around the world rely on Verint solutions to help them enhance digital, in-store, and contact center experiences, drive loyalty and revenue across channels and journeys, and realize AI Business Outcomes, Now™. Learn more at www.verint.com.