Visual Counter

Madrid,  España 
Spain
http://www.visualcounter.com/web/en/home-en/
  • Booth: 1129

We design, manufacture and market our own technological solutions for a flow of people analysis. Visual Counter is a Engineering Company with more than 20 years in the IT sector. Our speciality is the design, manufacture and marketing of flow analysis solutions for people counting in sectors as diverse as retail, banking, malls, public transport, airports, museums, etc. At present, the installed solutions fleet exceeds 100,000 units in more than 80 countries. - Maximum precision counting visitors at access points in commercial areas (>99%). - Real time occupancy management at commercial areas. - Staff detection and counting, being able to differentiate them automatically from clients. - Queueing behaviour analytics (number of people waiting in queues, average waiting time, service time at the service/sale points, queue drop-out rate). - Client visit analysis in different department areas. - Activity maps and heat maps determination inside the commercial area. - Average time spent at commercial areas and in each department. - Client´s fidelity level analysis: new, daily, weekly, monthly, occasionally. Etc.

 Products

  • VC.VISION.5D
    Solution for customer flow analysis in commmost accurate (99%) and reliable people counting solution on the market.

    LATEST GENERATION ToF (TIME OF FLIGHT) TECHNOLOGY
    Innovative `Time of Flight´ technology that creates a high high-resolution and accurate 3 3-D image (with no GDPR impact) based on infrared rays reflected from the surroundings

    MAXIMUM ACCURACY WITH ARTIFICIAL VISION ALGORITHMS
    Processing algorithms based on neural networks and fuzzy logic that make it the most accurate people counting system on the market (>99%)

    CUSTOMER SEGMENTATION AND GROUPING BEHAVIOUR
    Customer path tracking, object identification and customer segmentation by height and grouping behaviour (individuals, couples and groups/families)

    SMARTPHONE DETECTION AND TRACKING
    Integrated module for detection and tracking of smartphones

    WAITING IN QUEUE MANAGEMENT
    Monitoring of people in queues and their waiting time

    STAFF IDENTIFICATION
    Variety of integrated technologies for the 'identification and exclusion of employees':RFID, Bluetooth, IR, Mobile app, NFC...

  • VC.ACTIVITY
    Retail in-store customer analysis solution for queues, commercial areas and sale points

    ANALYTICS OF CUSTOMER BEHAVIOUR IN RETAIL
    CUSTOMER FLOW MONITORING
    ACTIVITY MAPS
    OPERATIONAL NOTIFICATIONS/ALARMS
    LATEST GENERATION TECHNOLOGIES AND ALGORITHMS

    ANALYTICS OF QUEUES AND WAITING TIMES IN COMMERCIAL AREAS
    QUEUEING BEHAVIOUR ANALYTICS
    • Number of people waiting and average waiting time
    • Real time monitoring (alarms) and forecasting
    • Service time at the sale points
    • Queue drop-out rate

    CUSTOMER EXPERIENCE
    Improves the customer's experience by preventing the congestion of customers waiting in queues to be attended to

    BUSINESS OPERATIONS
    • Optimises the number of open service or sale points to comply with that previously established contractually or by the service quality policy
    • Optimises the number of open service or sale points to prevent cost overruns due to unnecessary staffing when low levels of assistance are required...

Categories

Big Data
  • In-Store Analytics
  • Wi-Fi and Bluetooth Analytics
    • In-Store
  • Customer Insights and Analytics
  • Traffic Counters
  • Wi-Fi and Bluetooth Analytics
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